Privacy policy

PRIVACY POLICY

YOUR PRIVACY
Scent Bar respects your privacy and is committed to protecting the personal information you provide when using our website.

This policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

INFORMATION WE COLLECT
When you browse our website, anonymous information such as page views and visitor statistics may be collected to help improve our website.

When you place an order or contact us, we may collect personal information including:

• Name
• Email address
• Delivery address
• Phone number
• Payment information

This information is used solely to process orders, provide customer service, and improve our services.

PAYMENT SECURITY
All online payments are processed securely through Shopify’s encrypted payment gateway. Scent Bar does not store credit card details on our servers.

HOW YOUR INFORMATION IS USED
We use the information you provide to:

• Process and deliver your orders
• Communicate with you regarding your purchase
• Provide customer support
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

THIRD PARTY SERVICES
We may share necessary information with trusted third-party providers such as payment processors, delivery services, and website service providers in order to operate our business and fulfil your order.

These providers are required to handle your information securely and only for the purpose of providing their services.

COOKIES
Our website may use cookies or similar technologies to improve browsing experience and collect anonymous website usage data.

You can adjust your browser settings to refuse cookies if you prefer.

ACCESS TO YOUR INFORMATION
You may request access to the personal information we hold about you or request corrections if necessary.

To do so, please contact us using the details below.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

CONTACT
If you have any questions or concerns about about our Privacy Policy or any concerns or complaints regarding how we handle your personal information please contact our Privacy Manager, Christopher Kennett

CK Stores Pty Limited
5 Braifie Place, Parklea, NSW 2768, Australia
chris@ckstores.com.au