Side Effect 90ml Eau de Parfum by Initio

Free Shipping Store-Wide

When will you ship my order?
We’ll ship your order from our warehouse within 2–3 business days of your purchase.

Standard Free Delivery store-wide. We may use a combination of Australia Post, overnight air freight and/or local courier companies to provide a delivery to you.

Express Shipping Option
Select Express Shipping to use the Australia Post Express Service. $15 Flat rate any quantity.

Shipping Times
Standard Free Shipping 2-8 Business Days
Express Shipping 1-4 Business Days

If there are any shipping delays, we will notify you as soon as possible.

Tracking
All orders will receive tracking information sent to the email provided.

International Shipping
Apologies we do not ship outside of Australia.

Local Pickup
We can arrange a local pickup at our warehouse in some circumstances, please contact us before purchasing.

Special Delivery Instructions

Courier deliveries happen 9am-5pm Monday to Friday, if nobody is available to sign for the delivery you can give your authority to leave  (ATL) the parcel without a signature.

Please fill out the "special delivery instructions" in the notes field at the bottom of the checkout page (Max 50 characters). The courier will leave your parcel on the premises wherever he is instructed.

(ATL) Authorisations will absolve IT Stores of any responsibility for stolen or lost deliveries.

Damaged Goods in Transit

Your valuable purchase is picked and packed by our professional warehouse staff, all your products are packed well and efficiently, packaging has been designed to withstand the rigours of state or interstate transit, in the unlikely event that you receive your order and it has obvious signs of damage or has actually been damaged in transit please contact us immediately.

It would be helpful if you could take an image of the package or product and send that image to us along with a description of the damages sustained, it will help resolve a claim on your behalf and have the item/s replaced under our transit insurance policy with the delivery contractor.

About your delivery

Courier delivery services happen between 9.00am and 5.00pm Monday to Friday, unless an (ATL) is provided, our deliveries must be signed for as a matter of company policy, this ensures that a "proof of delivery" (POD) can be electronically filed and subsequent enquiries about your order can be provided.

Please ensure that the delivery information you provide at checkout is correct, if we are not provided with accurate delivery details we will not be able to fulfill your order.

Orders you place on-line are sent direct from our website to the warehouse for processing, once your order has been dispatched a parcel consignment note is generated and tracking information is sent to the registered email address on file.

If you are not available to sign for your order when the courier calls, and have not issued us with a (ATL) the courier will leave a "Fail to Deliver" card, either in your letter box or at your premises door, please call the number indicated on the card within 48 hours to arrange a re-delivery or a pick up from the courier company depot.

Please check your mail box, junk mail that you remove and throw away could include missed courier delivery information.

If your order is returned to our warehouse "Failed to Deliver" because a signatory unavailable, incorrect address details or refused delivery, you may be required to pay a re-delivery fee.

Please remember to print out your invoice or take note of your invoice number for your tracking and reference purposes, you will require this information to make any future enquiries concerning your order.

In the unlikely event your order is not received within 4-5 business days, please email our sales office hello@scentbar.com.au or 02 8006 5405  by quoting your invoice/order number, we will respond immediately and let you know the current status and location of your order.

Products Ship from:
U210 138 Barcom Ave
Darlinghurst NSW 2010